Randy Romero has been named General Manager of Sable at Navy Pier Chicago, Curio Collection by Hilton


Sand at Navy Pier, a Curio by Hilton collection developed by Maverick Hotels and Restaurants has already been very successful since its opening in March 2021. In the first year of operation, Sable has been recognized with various awards, including 10 Best’s Readers’ Choice Travel Awards and 10 Best Hotels in Chicago by USA Today. To continue to catapult this upscale oasis into one of the finest hotels – not just in town, but in the country – the team now officially announces the appointment of Randy Romero as General Manager. With more than 25 years of experience in the Chicago market, including more than 15 years with the Hilton brand supporting hundreds of properties spanning the East and West Coasts, Romero will now assume this pivotal role in the Chicago’s first and only hotel. city’s iconic Navy Pier. .

Romero’s passion for hospitality spans more than three decades and hundreds of Hilton properties spanning California and New York, Canada and even Tanzania. Originally from California, Romero started his career by chance, having attended Cypress College to study social services. Always intrigued by people and human relationships, Romero found himself in a brand new Hilton in Anaheim, California. He worked as a guest services agent and quickly rose to front desk supervisor, before managing the front desks of renowned hotels like the Beverly Hilton in Beverly Hills, the Hilton Chicago and the Waldorf Astoria in New York. During this time, Romero was also an early pioneer to be involved in the launch of Hilton Honors, where he helped work on some of the very first initiatives that have since seen exponential growth in the global programs they are today. From there, Romero took on his first role as Regional Manager where he oversaw an extensive portfolio of Hilton’s full-service hotels. Most recently, he served as General Manager of the Hilton Los Angeles/Universal City, where he was responsible for the overall operations of the prominent 495-room property nestled in the Hollywood Hills at the entrance to major studios. of cinema and television.

In his new role at Sable, Romero will lead the team with positivity, fostering a culture where employees feel confident in the work they do by giving them the support they need to thrive. Romero aims to ensure a proper work/life balance for his team, calling it one of his top priorities for the property. “Creating an exceptional hotel experience requires an exceptional team, and a team like this is worth investing in,” he says. As a Curio Collection by Hilton, Sable has its own personality and flavor – something Romero hopes to take to a whole new level. By investing in unique experiences for travelers and a positive work environment for team members, its goal is to create both long-lasting guests and employees.

Maverick Hotels and Restaurants

Sand at Navy Pier Chicago, Curio Collection by Hilton
Chicago, Ill.
United States

General ManagementChicagoIllinoisUnited States


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